By creating an account, accessing, or using Involok (“the Service”), you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, you may not use the Service.
These Terms form a legally binding agreement between you and Kreatir Limited (“we,” “us,” or “our”), the company that operates Involok. Your continued use of the Service after any updates to these Terms constitutes acceptance of the revised Terms.
Involok is a SaaS platform operated by Kreatir Limited that helps professionals and businesses create and send invoices, collect payments, deliver digital files, and sell digital products through customizable storefronts called “Lokboxes.” Core features include:
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice where practicable.
You must be at least 18 years old to use Involok. By creating an account, you represent and warrant that you meet this age requirement and have the legal authority to enter into these Terms, either on your own behalf or on behalf of the business you represent.
You are responsible for maintaining the security of your account credentials. You agree to provide accurate, current, and complete information when creating your account and to keep that information up to date. Accounts are non-transferable and may not be sold or assigned to another party.
We may suspend or terminate accounts where information is found to be inaccurate, false, or misleading.
When using Involok, you agree not to:
Violation of these prohibitions may result in immediate account suspension or termination without refund.
Involok processes payments through Stripe Connect. By using payment features, you agree to Stripe's Terms of Service and Connected Account Agreement in addition to these Terms.
Platform fees vary by plan:
Subscription fees for the Pro plan are billed in advance on a monthly basis. All fees are non-refundable except where required by applicable law or at our sole discretion.
Taxes: You are solely responsible for determining and collecting any applicable taxes (including VAT, GST, or sales tax) on your sales. Involok does not calculate, collect, or remit taxes on your behalf.
Chargebacks and payment disputes are subject to Stripe's dispute resolution process. You are responsible for maintaining accurate records to respond to disputes.
To collect online payments through Involok, you must connect a Stripe account via Stripe Connect. By doing so, you agree to Stripe's Connected Account Agreement and authorize Involok to act as your platform for the purpose of facilitating payments.
All payments flow directly to your connected Stripe account. Involok does not hold, pool, or control your funds. Payout timing, identity verification, and reserve policies are governed by Stripe, not by Kreatir Limited.
You must complete Stripe's identity verification requirements before collecting payments. Failure to do so may result in restricted or suspended payout access.
Files uploaded to Involok for delivery — whether attached to invoices or sold through Lokbox — are hosted on our infrastructure and made available to recipients via secure, time-limited download links.
File expiry limits vary by plan:
Involok is not responsible for ensuring recipients download files before links expire. It is your responsibility to inform recipients of any download deadlines and to reissue access if needed. We recommend maintaining your own backups of all important files.
Your content: You retain full ownership of all content you upload, create, or distribute through Involok. By using the Service, you grant Kreatir Limited a limited, non-exclusive, royalty-free license to store, display, and transmit your content solely as necessary to provide the Service to you and your clients.
This license does not give us any right to sell or sublicense your content, use it in advertising, or share it with third parties beyond what is required to operate the Service.
Our content: The Involok name, logo, platform design, software, and all related intellectual property are owned by Kreatir Limited and are protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or create derivative works from our intellectual property without express written permission.
Lokbox storefronts allow you to sell digital products and services directly to your clients and customers. As a seller, you are solely responsible for:
You may not use Lokbox to sell physical goods requiring shipping, illegal items, adult content, or products that infringe on third-party intellectual property rights. Kreatir Limited reserves the right to remove any listing that violates these Terms.
Involok acts as a platform intermediary only. We are not a party to transactions between sellers and their customers and are not responsible for product quality, fitness for purpose, or delivery disputes.
API access is available on Activated and Pro plans. By accessing the Involok API, you agree to use it only for lawful purposes and in accordance with these Terms.
You are responsible for securing your API keys. Do not share keys publicly or embed them in client-side code. Kreatir Limited is not responsible for unauthorized use of your API keys. You may revoke and regenerate keys at any time from your account settings.
We reserve the right to impose rate limits, suspend API access, or revoke keys that are used in violation of these Terms or that pose a risk to the platform or other users.
You may cancel your account at any time from your account settings. Upon cancellation, your access to paid features will continue until the end of your current billing period. We do not provide prorated refunds for unused subscription time.
Kreatir Limited may suspend or terminate your account immediately and without notice if you breach these Terms, engage in prohibited conduct, or if we are required to do so by law. We may also suspend accounts that have been inactive for an extended period.
Upon termination, your right to access and use the Service ends immediately. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, and governing law — will remain in effect.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KREATIR LIMITED DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We are not responsible for any loss of data, revenue, or business opportunities resulting from downtime or technical issues.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KREATIR LIMITED AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL KREATIR LIMITED'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE GREATER OF (A) $100 USD OR (B) THE TOTAL FEES PAID BY YOU TO INVOLOK IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.
You agree to indemnify, defend, and hold harmless Kreatir Limited and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your content or the sale of your products; or (d) your violation of any third-party rights.
These Terms are governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to its conflict of law principles. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada, and you consent to personal jurisdiction in such courts.
We may update these Terms from time to time. When we make material changes, we will notify you by email or by displaying a prominent notice within the Service. The “Last updated” date at the top of this page reflects when the current version took effect.
If you continue to use Involok after updated Terms become effective, you are agreeing to be bound by the revised Terms. If you disagree with the changes, your only recourse is to stop using the Service and cancel your account.
If you have any questions about these Terms, please reach out to us. We're happy to clarify anything.
Email: legal@involok.com
Website: involok.com